Online consultation patient introductory video click here.
For further information on eConsult please have a look on our eConsult page here
Using eConsult at the weekends
If you require support over the weekend (including bank holidays) you can still use the eConsult service for self-help and pharmacy advice regarding your condition.
if you have a medical problem and you're not sure what to do, please use the 111 online service which you can access here - NHS 111 online
As always for immediate emergencies, call 999.
NEW PATIENTS WELCOME!!
Bexley medical goup welcome new patients who live within our practice area. If you are looking to register as a new patient we would be delighted to hear from you. Our practice has three sites, is open six days a week with weekend and late appointments available – great for those who can’t make daytime appointments. Medical treatment is available from the date of registration. Please COMPLETE the Registration form and email it to us on firstname.lastname@example.org today.
Welcome to the Bexley Medical Group Website
We would like to reassure out patients that our Surgeries are open. However in line with NHS England guidance we are operating a total triage system to reduce footfall in the Practice and keep patients and staff safe. For further information on eConsult please have a look on our eConsult page here. If you need further advice or are unable to submit an EConsult please call your reception team on 020 8303 1127
Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. The Practice provides a fully comprehensive health care service including not only physical, mental and social care but also a commitment to health care education. Our surgeries are well equipped with well-trained staff to enable patients to make well-informed decisions about their own health. We value our staff and are committed to providing patients with an efficient, caring and courteous service.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Covid-19 (Coronavirus) Vaccinations (as at 12/07/2021)
COVID Vaccination programme Update: We are now open to patients on the National booking System.
We are now inviting all our eligible patients to book for their first dose to our practice vaccination programme which will be at our Bexley Civic Centre Vaccination Site, using the national booking system.
You can access the National booking system using the link below Book a coronavirus vaccination - NHS (www.nhs.uk), or by logging on to the National booking system using your search engine or call our support team 0208 269 3419 between 10am and 4pm (Monday to Friday).
Please note, the booking system will only be open for booking when vaccines are confirmed, please check regularly for appointment availability.
We look forward to seeing you soon at the Bexley Civic Centre Vaccination Site, Bexley Civic offices, Broadway, Bexleyheath. DA6 7LBWe are no longer giving the Pfizer vaccines at the Practice - if you have had your first Pfizer vaccine please call 119 to book your 2nd. We are still inviting patients for 2nd Astra Zeneca vaccinations - If you had your 1st Astra Zeneca vaccination with us over 8 weeks ago and have not heard from us please contact your Reception team. It is quicker and more efficient for us to contact you by text - if we do not have an up to date mobile number for you please email it to us at email@example.com
When attending for your 2nd vaccination please bring along your vaccination card. To save time at the appointment if you have the facility please print the prescreening questionnaire Covid vaccination consent form and complete prior to your appointment (if you are unable to do this we will complete on the day of your appointment).
We are trying to make contacting us easier so there is now one phone number for all 3 of our sites please use 020 8303 1127.
Until December 2020 if you call one of the old numbers you will be automatically diverted to the new number, after December you will hear a message asking you to hang up and call 020 8303 1127.
Bexley Medical Group is committed to offering best practice: timely, considerate and responsive to the needs of our patients. We will safeguard vulnerable patients and ensure their needs are our top priority.
We endeavour to: -
- Provide an environment which is clean, safe, and conducive to high quality patient care;
- Provide urgent appointments that enable patients, as a minimum, to talk to a clinician on the day.
- Offer patients, with long term conditions a management plan, to ensure that their reviews and medication are managed effectively;
- Ensure that all staff take part in Continuous Professional Development, ensuring we practice in accordance with national guidelines
- Ensure your prescription when already on "repeat" is ready for collection with 48 hours or where there is an issue contact you to advise of any delay;
- Respond quickly and pro-actively to any concerns you may have about the service you receive from us.
- To ensure we safeguard your medical records and we will not share any of your information held at the practice without your consent. We comply with the Data Protection Act.
- To continue to treat each patient as an individual and be sensitive to their needs without any prejudice.
- To work closely with our Patient participation Group to ensure we are responsive to our population needs. Our PPG has established the Home Alone Project, a befriending volunteer group.
The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.
The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.
Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.
(Site updated 27/07/2021)