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NHS 111 Online
Call 111 - When it is less urgent than 999


Bexley Medical Group has teamed up with eConsult which allows our patients to quickly and safely get help and advice from the Practice online. By completing an eConsult you can submit any medical or administrative request that you may have and will hear back from us within one working day. To complete an eConsult:

  • Do the above question and answer based eConsult form (which should take no longer than 3-4 minutes).
  • Your request will be triaged at the Practice to decide on the right care for you, when you will be contacted by the end of the next working day.
  • If you need further support or are unable to complete an eConsult then please contact the Practice by calling reception.

Contact your doctor online and get help by the end of the next working day or sooner

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When we are closed:

If you require medical attention whilst the Practice is closed then you will need to use an alternative health care service. In a medical emergency situation always call 999. A medical emergency is a situation when a person’s health is at a high risk of rapid deterioration without immediate medical attention i.e. chest pains, breathing difficulties, impaired consciousness and any signs of a stroke. When it is less urgent please use the NHS 111 service, either by calling the number or visiting their website or visit your local Urgent Care Centre.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone 020 8303 1127 or use the online services to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

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